041. Sharon Garland, LVT 

 May 23, 2019

Honesty is an amazing character strength. It's associated with closer friendships, greater trust and confidence, and lower stress and anxiety.

But it can be tricky too. As your goal is always to improve your relationships with others, you've got to find a way to communicate what's important without harming the relationship.

When I was growing up, I was known for being "honest to a fault." Clearly I needed to work on my communication skills.

My mother had three questions she encouraged me to use before sharing my opinions. Is it true? Is it kind? Is it necessary? She told me to shoot for all three, but always have at least two.

Three questions for communication

I struggled with those at times. We all do.

My guest this week, Sharon Garland, is a licensed veterinary technician and former practice manager. We talked about the benefits and challenges of honesty in our professional roles.

Our goal is always to provide pets with the best care possible. To do that, we've got to improve our human-to-human communication! Listen in for some great tips.

UNLEASHED (at work & home) guest Sharon Garland, LVT

Regarding honesty, I've found two main challenges for pet professionals.

Saying too little. You don't want to rock the boat, so you don't speak up. But then problems begin to fester. You become more and more irritated because things are not improving. Eventually you wind up in a much worse situation, and your relationships with your clients or colleagues are strained and fragile.

Saying too much. The flip side of the coin is letting it all hang out and sharing the truth as you see it without regard for other people's perceptions. There's no ill intent; you're not trying to hurt anyone's feelings. But that seems to happen anyway.

So how do you speak your truth with honesty and tact? Well, it takes practice, that's for sure. But there are techniques you can use for to make it easier. Download the free guide below.

Eager to develop your listening skills? Check out this episode with Laurie Schulze, DVM

This post may contain affiliate links. When you click them, I may receive a small commission at no extra cost to you. I only recommend products and services that my guests or I have used or have experience with.

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I help pet pros find the skills, tools, and support systems necessary to feel rejuvenated, reignite their passion, and do the work they're meant to do through personal coaching, guided group learning, and the HYHO weekly support program. 

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