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Why it's okay that you don't know all the answers

A Thriving Pet pros community Conversation

MAY 18

8:00-9:00 pm ET/5:00-6:00 pm Pt

Do you feel like you are supposed to know all the answers?

No matter what question a client or colleague asks? 

Does your sense of competence and professionalism experience a prickle of fear when you realize that you don’t know? Are you continually registering for yet another course, program, or conference to keep filling those holes in your knowledge base?

What would be enough? How much do you need to know to feel confident, competent, and professional? How can you measure it? How will you know?

It’s okay to not know everything. In fact, it is inevitable that you will not know everything.

There is no finish line for learning. There will never be a day when you are given a plaque and decreed fully educated on all important topics.

Far more important than having ready answers to all the questions that come up is having a good understanding of your own strengths and weaknesses and feeling comfortable reaching out to your trusted resources (mentors, colleagues, courses, websites, books) when you’d like some support and additional knowledge.

If you’d like to gather with other pet pros to talk about how to create inner guideposts for owning what you do know (it's a lot!) and also feeling comfortable saying, “Hmm, I’m not sure. Let me think about that and I’ll get back to you” in response to a new question, join our May community conversation.

About Community Conversations

  • We gather for connection, understanding, and community.
  • We believe in honest, real conversations.
  • We respect confidentiality. What is discussed stays in our group.
  • We know that each person is doing the best they can with the resources they have available to them in the moment.
  • And we're always striving to give ourselves the same grace and compassion we extend to others. (Often this is the hardest work we'll ever do.)

Community conversations are low-key, casual discussions about topics that really matter. 

Each community conversation is limited to 12 participants to ensure everyone has a chance to think about and share their own ideas and perspectives. 

The real magic of community conversations comes from participating. These are live, interactive sessions and will not be recorded.

If you register and cannot attend, send me an email at least 24 hours in advance, and I'll add you to next month's community conversation.

Registration closes two hours before the conversation starts! Register now.

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You missed out!


And there's always more to talk about ...
so put a placeholder on the third Wednesday of each month

How to prioritize the things that matter most (instead of always putting your needs last)

June 15, 2022, 8-9pm ET/5-6 pm PT

What makes your heart sing? What fills you with joy? What makes you feel content, fulfilled, and cozy?

How often do you experience those pleasures?

Many pet pros fine their lives feel like a never-ending to-do list based on other people’s priorities? In their desire to do good work, they postpone, push aside, or deny themselves the activities that help them feel centered, grounded, and alive.

One of the biggest risks to our profession is people giving so much of themselves that they have nothing left over.

If you’d like to gather with other pet pros to talk about how to identify what matters most to you and then actually carve out time and energy for it, join our June community conversation.


How to handle the heartbreak of your work

July 20, 2022, 8-9pm ET/5-6 pm PT

Working with animals and the people who love them can be heartbreaking. There are so many sad stories, so many times you can’t make things turn out the way you’d like them to. Over time, it wears you down.

You do this work because you care—a lot. And that’s a good thing, a necessary component. Your caring is what makes you good at your work.

You don’t want to stop caring, but you’d love to stop hurting. How do you find the sweet spot? What would help you see and feel your own positive impact? How can you learn to define, accept, and even savor the limits of your responsibility and impact?

If you’d like to gather with other pet pros to talk about how to do difficult work without carrying its effects with you, join our July  community conversation.

(This community conversation may be structured a bit differently than our usual format to prevent it from sinking into a sob-fest and ensure that everyone gains a new insight or two to try out.) 


How to stop making up negative stories about what your clients are thinking

August 17, 2022, 8-9pm ET/5-6 pm PT

You email a question to a client, and two days later you haven’t heard back. 

Are you more likely to think, “Hmm, I guess they’re really busy; I should ping on them,” or “I wonder if I said something that upset them?”

For many people, it’s the latter. Your brain’s negativity bias is always scanning for potential danger, and one of the biggest, scariest, most awful dangers people can imagine is other people being displeased with them.

And so your brain spends A LOT of time trying to make sure everyone is happy and examining every bit of feedback for clues about how well you’re doing. It’s exhausting and not useful.

Imagine being able to catch your anxious thoughts as soon as they pop up and reframing them to be more comforting and also more realistic. What would be different for you if you no longer got pulled into anxious rumination?

If you’d like to gather with other pet pros to talk about building the skill of catching and reframing anxious thoughts about your clients, join our August community conversation.


Topic TBD: Got a request? Email me!

September 21, 2022, 8-9pm ET/5-6 pm PT


Topic TBD: Got a request? Email me!

October 19, 2022, 8-9pm ET/5-6 pm PT


Topic TBD: Got a request? Email me!

November 16, 2022, 8-9pm ET/5-6 pm PT


Topic TBD: Got a request? Email me!

December 21, 2022, 8-9pm ET/5-6 pm PT


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